Feb 15, 2020


  • Givaudan
  • Naarden, NL, 1411 GP <small class="nobr">+1 more…</small>

Job Description

Head of Consumer Insight and Sensory EAME - Your future position?


About the Company:

Givaudan is the global leader in the creation of flavours and fragrances. In close collaboration with food, beverage, consumer product and fragrance partners, Givaudan develops tastes and scents that delight consumers the world over. With a passion to understand consumers’ preferences and a relentless drive to innovate, Givaudan is at the forefront of creating flavours and fragrances that ‘engage your senses’. The Company achieved sales of CHF 5.5 billion in 2018. Headquartered in Switzerland with local presence in over 145 locations, the company has almost 13,600 employees worldwide. Givaudan invites you to discover more at www.givaudan.com.


About the Role

Our Consumer Insight and Sensory (CSI) EAME team is part of our Regional Innovation Organisation. As Director CSI you support strategic innovation and customer projects with state of the art CSI programmes to Impact on pipeline, win rate, PNWR, defense rate and support the EAME Flavour growth strategy. You will lead a team of 12 CSI specialists who are based in Kemptthal (CH) and Naarden (NL). You will report to the Head of Regional Innovation EAME and be part of the Regional Innovation Leadership Team.


You Will:

Lead development of the strategy, vision and implementation plan for the Consumer Insight and Sensory functions in the EAME region

  • Assess the needs of key stakeholders: Segment and Country Marketing Teams, Flavour Creation and Application, Science & Technology
  • Review the EAME Growth Strategy (Segment, Regional, Customer) to establish the capability needs for the future
  • Develop and communicate the vision, strategy and implementation plan for CSI EAME
  • Drive the implementation plan and ensure successful execution
  • Ensure competitive advantage of Givaudan in the domain of consumer and sensory insights by developing differentiating insights and methodologies.


Provide Consumer and Product Insights to the EAME Flavours Business

  • Design Consumer Understanding and Sensory programmes to support Innovation and country plans in-line with the needs and available budget
  • Manage priorities and budget with regular communication with relevant stakeholders, ensuring the budget approval process is followed
  • Provide Consumer Understanding and Sensory services as agreed in the customer service grids
  • Manage external vendors to deliver on-time and on-budget
  • Build understanding of our customer needs in relation to the Consumer Understanding and Sensory function


Build and disseminate Consumer and Sensory knowledge through the organization

  • Develop and execute relevant training programmes to ensure knowledge transfer into product development, marketing promotions and customer interactions
  • Monitor use of Consumer and Sensory knowledge and return on investment  as well as through defined KPI’s
  • Represesent Givaudan’s CSI function with Givaudan’s EAME customers and within the larger CSI domain (Academia, FoodTech network, Vendors…) 


Lead the EAME CSI team

  • Ensure the EAME CSI team has the right capabilities and organisation structure to support the business strategy
  • Enhance individual and team performance within a culture of regular coaching and feedback
  • Offer development opportunities and motivate the team to remain best in class


You Have:

  • Strong customer focus
  • Good understanding of the CSI tools and industry trends
  • Ability to drive a high performing multi-location team to the next level 


Givaudan is an equal opportunity employer.

At Givaudan, you contribute to delightful taste and scent experiences that touch people’s lives.You work within an inspiring teamwork culture – where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions.Join us and Impact Your World

Diversity drives innovation and creates closer connections with our employees, customers and partners.Givaudan embraces diversity and is committed to building an inclusive environment where everyone impacts our world.

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