Jun 18, 2019

Corporate Quality Lead Auditor

  • Mondelez
  • Thane, Maharashtra, India

Job Description


Mondelēz International, Inc. empowers people to snack right in over 160 countries around the world. We’re leading the future of snacking with iconic brands such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum.  Our 90,000+ colleagues around the world are key to the success of our business. Great people and great brands. That’s who we are.


Join us on our mission to continue leading the future of snacking around the world by offering the right snack, for the right moment, made the right way.

1. Position Purpose


The mission of Global Corporate Quality Auditing is to manage world class programs to independently audit performance and compliance across the entire supply chain to ensure that Mondelēz International continues to market safe products of consistent high quality that meet or exceed our customers’ expectations.


This position supports the Global Quality Auditing function with auditing responsibility across the Global Value Chain.  ~160 Internal Manufacturing Sites, ~ 300 External Manufacturing Sites, ~ 5000 suppliers, ~600 warehouses,  Business Units, R&D sites and other key sites/functions are in the scope of the Quality Auditing program.  1200-1500 annual audits are managed by the team.


Approximate current distribution of Corporate Quality Auditors (including open positions) is 20% US, 40% MEU, 10 % LA, and 30% AMEA.  Higher future international auditor concentrations would facilitate changing business needs.


A brief but complete statement describing why the position exists. Also describe the environment in which the job exists and the size of the operation (in terms of monetary measures, numbers of staff etc) that the position manages or supports


2. Primary Accountabilities / Responsibilities


            Key statements which describe the major accountabilities or responsibilities and the expected end result.

(Listed in order of importance, usually not more than 7-9).


·       Lead & Execute Corporate Quality Audits

o   Schedule with facility,  co-auditors, and functional support resources

o   Complete appropriate pre-work (for example: list of products (to be) produced for Mondelez International, current specifications, related customer/consumer response data, HACCP Plan review,  previous report review, consultation with company experts for related processes, Identification of relevant Mondelez International requirements that apply to the given site)

o   Manage the day-to-day activities of the audit; coordination of co-auditors, follow-ups, unexpected disruptions, etc.

o   Assess facilities compliance to Mondelez International requirements through on site observations (facility inspections, employee practices), personnel interviews, document & record review, etc.

o   Identify non-conformities and evaluate them (individually and in conjunction with other observations) as to their actual and or potential risk.  Assign ratings based upon this evaluation and official rating definitions.

o   Clearly communicate findings in verbal and written form (English) in the required format (Audit report) and distribute to appropriate functions within the required time frame.

o   Coordinate corrective action response (including facility and Quality support functions), evaluate for suitability for close out

o   Maintain tracking data, upload reports on applicable team sites and databases

·       Review 3rd party Audit reports for Quality Control and/or assignment of ratings

·       Manage personal auditing schedule to achieve minimum 105 audit days (~130 travel days) per year

·       Support/Lead update of assigned policies, procedures, auditing tools, new projects, etc.

·       Support /Lead training program for extended auditing staff, 3rd party auditors and others as per plan.

·       Expert knowledge of processes to deliver Food Safety in the following ingredient processing categories Cocoa, Nuts/Seeds, Fruits, Dairy and Egg. Also, Expert knowledge in Food Safety for the following Mondelez International categories Chocolate, Biscuit, Gum & Candy and Grocery.

·       Ability to work independently




Knowledge, Skills, Experience and Language Requirements
Knowledge including: education, qualifications and training- BS/MS Food Science with focus on Quality, Food Safety/Microbiology (or appropriate related Degree)  Equivalent experience considered- Qualified Auditor Status (SQE, ISO, GFSI)- In depth working knowledge of quality systems such as QCMS, HACCP, ISO 9K, FSSC 22K etc- Expert Knowledge of Cocoa, Nuts/Seeds, Fruits, Dairy, Egg, Chocolate Biscuit, Gum & Candy, Grocery
Skills/Leadership Competencies:- Functional technical skills- Interpersonal savvy- Learning on the fly- Problem solving
Experience - Manufacturing/plant (Mondelez International relevant sector)- Quality  and Food Safety- Auditing (internal, supplier etc)- International travel
Languages - Fluent in English (written and Spoken)- Strong knowledge of (an)other Business relevant language(s)- Superior communication skills 

Salary & Benefits


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