Headquartered in Zurich, Switzerland, the Barry Callebaut Group is the world's leading manufacturer of high-quality chocolate and cocoa. We are the heart and engine of the chocolate industry and our mission is to be number one in all attractive customer segments. We are a business-to-business company, fully integrated with a strong position in cocoa-origin countries.

Feb 04, 2019
The employee will control and execute application and pilot laboratories activities within responsability to apply the trials correctly and understand perfomenace of cocoa on equipments and interaction of cocoa products in different types of application in order to meet short and medium term business objectives. 
Barry Callebaut Ilhéus, BA, Brazil, 45658-335
Feb 04, 2019
Headquartered in Zurich, Switzerland, the Barry Callebaut Group is the world's leading manufacturer of high-quality chocolate and cocoa. We are the heart and engine of the chocolate industry and our mission is to be number one in all attractive customer segments. We are a business-to-business company, fully vertically integrated with a strong position in cocoa-origin countries. There are currently about 11,500 Barry Callebaut employees operating across 30 countries, 60 production facilities globally. Barry Callebaut employees live our corporate values every day - customer focus, entrepreneurship, integrity and team spirit. We are committed to engaging and developing our employees, as we recognize this is key to our success.   We are looking for a Senior Financial Analyst to join our young, dynamic team in Port Klang, Malaysia. The Senior Financial Analyst (The Analyst) is at the center of the Asia Pacific business operations and reporting functions. The Analyst is responsible for monitoring and analyzing past and future group performance, in a holistic manner encompassing both financial and non-financial dimensions. The Analyst will report to the Regional FP&A Manager based in Singapore.   Job description: Contribute to strategic planning and decision-making at the regional level by providing timely, meaningful analysis which are steered towards the organization’s overall vision and its current/long-term business objectives. This shall include the following analysis activities on both financial and non-financial KPI Analyze data by collecting, monitoring and creating financial models for decision support Improve financial and non-financial KPI by analyzing results; monitoring variances; identifying trends; recommending actions to management, Compare and analyzing actual results with plans, forecasts and budget Recommend actions by analyzing and interpreting data and benchmarking   Monitor and guide cost analysis process by establishing and enforcing policies and procedures; providing trends and forecasts; explaining processes and techniques; recommending actions to internal stakeholders   Identify opportunities and risks by performing forecast as required, comparing financial results against forecasts and market prices (through market research, data mining and business intelligence).   Coordinating the month-end closing, forecast and budgeting process across the various sites in Asia.   Collaborate with various internal stakeholders on improving processes and providing financial analysis on a regularly/ad hoc basis. Guide cost analysis process by establishing and enforcing policies and procedures; providing trends and forecasts; explaining processes and techniques; recommending actions.   Increases productivity by developing automated accounting processes , coordinating information requirements, automated reporting and forecasting tool.   Requirements: Bachelor / Master Degree in Finance, Accounting , Statistics or Economic At least 5+ years’ experience in Finance as an analyst or junior controller in a multinational company, preferably in commodities or manufacturing Proficiency in MS Office Suite especially with Microsoft Excel is required; familiarity with data query/data management tools extremely helpful (SAP BW, BO) Able to think out of the box and strives for continuous improvement Must have strong analytical (quantitative as well as qualitative) skills including building models, prior data mining and on line market research Self-starter with the ability to streamline functions and passion to learn and grow Team player with excellent communication and presentation skills and be comfortable interacting with management level. Must be fluent in English   Our strength comes from the passion and expertise of our people. As we strive to create an environment in which our people can continue to learn and develop their skills on an ongoing basis, it is our goal to encourage entrepreneurship and creativity. Apply for one of our interesting positions today and start a great career in the world of cocoa and chocolate.
Barry Callebaut Port Klang (Offices) (MYKLOF), 10, MY, 42000
Feb 04, 2019
POSITION TITLE: Director, Sourcing - Sugar Trading   REPORTING TO: Vice President Sourcing - Americas   LOCATION: Chicago, IL   SCOPE AND RESPONSIBILITIES:   Job Summary: This role manages the strategic sourcing of sugar and other semi-finished products as well as the futures market risk position and physical sugar trading in the Americas. Have full EBIT responsibility for Sugar Sourcing in all plants for the Americas as well as third-party sugar trading activities within the region. Manage day-to-day operations related to the third-party business. You will participate, contribute, and lead the sugar sourcing categories to ensure smooth coordination and internal communication with other Barry Callebaut departments.   Essential Functions: Manage the supply of sugar for all Barry Callebaut factories in the Americas Lead the strategic buying of third-party semi-finished products and sugar Intimate knowledge of Mexican sugar market and suppliers, including but not limited to the following: IMMEX vs. Local vs. Export, white premium, Swaps, pedimentos, estandard vs. refined, and SNIIM pricing Actively trade futures for hedging and speculative purposes surrounding sugar Manage the sugar sourcing position for the Americas within Group limits and controls Price sugar components in chocolate in close collaboration with pricing team Represent BC in sugar committees and actively network within the sugar industry Provide market intelligence to chocolate and cocoa customers either through visits or conference calls Coordinate purchases of sugar and semi-finished products with BC Sourcing trading desk Regularly exchange market and supplier information with BC Sourcing trading desk Liaise with BC Sourcing analyst team to provide them information on the sugar market in the Americas Lead the team within SAP contract management, supplier shipment coordination, and accounts payable monitoring Support new sugar supplier approvals/re-approvals, as well as maintain supplier documentation through SRM portal Ensure supplier adherence to contract Terms and Conditions Effectively manage working capital, sugar inventory levels, for the region within Group targets Lead and ensure end-of-month activities are successfully executed in support of financial reporting Assist with supply strategy development, project, and physical position management Work in coordination with AP/AR departments to monitor and ensure payments to Trading Partner and receivables are executed timely Lead a team of 3-5 employees in multiple locations Perform other duties as required   JOB QUALIFICATIONS:   Education: Bachelor’s Degree in Business, Economics, Supply Chain, Food Science or other relevant majors required. Master’s Degree strongly preferred.   Work Experience: At least 5 years of experience as a soft commodities trader specializing in sugar 5 - 10 years of experience in Risk Management assessing and approving commodity trade transactions At least 5 years of experience leading people   Additional Requirements: Professional working proficiency in Spanish required Excellent strategic thinking and negotiating skills Ability to Interact with a multidisciplinary team Work in a fast-paced, ever-changing business Strong analytical and organizational skills Strong work ethic and integrity Excellent verbal and written skills Knowledge of Excel, Word, Windows, and SAP Familiarity working in a matrix organization Available for travel up to 25% - 30%   We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Barry Callebaut Chicago, IL, 60654
Feb 04, 2019
Barry Callebaut is the heart and engine of the cocoa and chocolate industry. We are looking for Digital Project manager in Belgium (BE) for Lebbeke-Wieze (BEWI). Our broad range of products and services span all aspects from cocoa sourcing to fine chocolate products, which are loved by people of all ages worldwide. We are passionate about our business and work hard every day to ensure that there is enough chocolate in the world. Nothing is more important to our success than the combined expertise of our 8,500 Barry Callebaut employees around the world. Our international focus in the fascinating world of cocoa-growing and chocolate are the colorful backdrop for our many functions across a wide range of disciplines. In addition to sharing a passion for chocolate, Barry Callebaut employees live our other corporate values every day - customer focus, entrepreneurship, integrity and team spirit. We are committed to making sure that they have the right skills, know-how and deep understanding of our customers and their needs. Engaging and developing our employees is the key to our success. Because our business focus is so broad, the scope of career opportunities within Barry Callebaut can cover many functional areas.   Summary We are looking for an enthusiastic resource, who will manage the different digital projects that we have, mostly in the area of Salesforce.    Job Purpose: Support our business to become thé digital leader in the chocolate business.  Leads business change projects, covering all aspects of such change (business processes, business data, supporting application/system, organization alignment, enabling IT-Infrastructure requirements). Contributes to business / IM governance in defining the IM-Applications masterplan (“Project Portfolio Management”)  Stay up-to-date on new technologies and new applications in the digital area.    Major Challenges: Defines and defends “global Template Solution” (process/system) where appropriate, despite a BC organization where decision power is split between the Global functions and the Business units/Regions Flexibility in terms of overtime Be highly effective/efficient People motivator   Main accountabilities: Contributes to the business / IM governance in defining the IM-Applications masterplan (“Project Portfolio Management”) Defines, together with the IM & Business teams (for IM/IT, Application Architect & IM Management team), the application architecture for the specific business process domains. Drives and leads the planning, coordination and implementation of Information Management (IM) projects to ensure delivery on time, within budget, adhered to defined quality standards and meeting agreed user specifications and expectations. As such: Defines projects in terms of project objectives (benefits), project scope, timelines, effort/cost, and resource requirements. Manages the delivery of full lifecycle implementation of projects.  Conceptual design,  detailed design, build/configuration, testing, data design & coach/supervise data preparation by business users, training planning & execution, conversion planning & execution, go-live support. Supervises up to 20 FTE on projects. Typically would lead the entire project, or one large “functional workstream” on large business change projects. “Evaluates" these staff or provides inputs for their PMDP evaluation (matrix organization). Keeps up to speed with “best-practice” evolution in the respective functional / business process area (business principles, business processes, application solutions). Manages the relationship with external vendors/service providers for her/his specific project(s) (SalesForce/ other) Brings in continuous improvement in area of expertise.   Main interactions: Interacts at BC ExCo - 1 level Reports to IM Applications manager Supervises IM Junior, Senior and Expert Business Analyst Supervises on projects external Analysts and Consultants (ACN, Delaware, other)   Education & experience Masters degree in Commercial Engineering, Applied Economic Sciences or Information Technology > 10 years experience in delivering application-based business change Of which 3+ years of experience in Project Management, Business Governance & Leadership Proficient in business applications of the Barry Callebaut group (SAP, SalesForce.com, Google, ….) For the specific function, experience with managing digital projects in SalesForce is a plus   Languages Fluent English is a must Our strength comes from the passion and expertise of our people. As we strive to create an environment in which our people can continue to learn and develop their skills on an ongoing basis, it is our goal to encourage entrepreneurship and creativity. Apply for one of our interesting positions today and start a great career in the world of cocoa and chocolate.
Barry Callebaut Lebbeke-Wieze (BEWI), VOV, BE, 9280
Feb 04, 2019
Barry Callebaut is the heart and engine of the cocoa and chocolate industry. We are looking for Project manager / Team lead OTC in Belgium (BE) for Lebbeke-Wieze (BEWI). Our broad range of products and services span all aspects from cocoa sourcing to fine chocolate products, which are loved by people of all ages worldwide. We are passionate about our business and work hard every day to ensure that there is enough chocolate in the world. Nothing is more important to our success than the combined expertise of our 8,500 Barry Callebaut employees around the world. Our international focus in the fascinating world of cocoa-growing and chocolate are the colorful backdrop for our many functions across a wide range of disciplines. In addition to sharing a passion for chocolate, Barry Callebaut employees live our other corporate values every day - customer focus, entrepreneurship, integrity and team spirit. We are committed to making sure that they have the right skills, know-how and deep understanding of our customers and their needs. Engaging and developing our employees is the key to our success. Because our business focus is so broad, the scope of career opportunities within Barry Callebaut can cover many functional areas.   Summary We are looking for an enthusiastic resource, who has the skills to combine the function of project manager with people management skills to also lead the Order-to-Cash team.     Job Purpose: Leads business change projects, covering all aspects of such change (business processes, business data, supporting application/system, organization alignment, enabling IT-Infrastructure requirements). Contributes to business / IM governance in defining the IM-Applications masterplan (“Project Portfolio Management”) In “Application Project Delivery services”, the focus area of this function is in the area of Order to Cash. Order to Cash is covering the processes related to customer order entry and invoicing process, which is mostly set up on our corporate SAP system. Next to this, you are also overlooking our global SalesForce projects which cover multiple proceses, both in the area of customer go-to-market and vendor processes.  Be people manager for the workstreams of Order-to-Cash and Digital.     Major Challenges: Defines and defends “global Template Solution” (process/system) where appropriate, despite a BC organization where decision power is split between the Global functions and the Business units/Regions Flexibility in terms of overtime Be highly effective/efficient People motivator   Main accountabilities: Contributes to the business / IM governance in defining the IM-Applications masterplan (“Project Portfolio Management”) Defines, together with the IM & Business teams (for IM/IT, Application Architect & IM Management team), the application architecture for the specific business process domains. Drives and leads the planning, coordination and implementation of Information Management (IM) projects to ensure delivery on time, within budget, adhered to defined quality standards and meeting agreed user specifications and expectations. As such: Defines projects in terms of project objectives (benefits), project scope, timelines, effort/cost, and resource requirements. Manages the delivery of full lifecycle implementation of projects.  Conceptual design,  detailed design, build/configuration, testing, data design & coach/supervise data preparation by business users, training planning & execution, conversion planning & execution, go-live support. Supervises up to 20 FTE. On projects, typically would lead the entire project, or one large “functional workstream” on large business change projects. “Evaluates" these staff or provides inputs for their PMDP evaluation (matrix organization). Is recognized as a “people manager” in the BC (IM-IT) organization. Keeps up to speed with “best-practice” evolution in the respective functional / business process area (business principles, business processes, application solutions). Manages the relationship with external vendors/service providers for her/his specific project(s) (Accenture / other) Brings in continuous improvement in area of expertise. Manages the Order to cash and digital teams and ensure to integrate all your team members. Align on resource planning for your teams with PMO and other project managers. Responsible for HR evaluations according to defined targets. Be considered as a people manager who is building up a positive atmosphere in your teams.    Main interactions: Interacts at BC ExCo - 1 level Reports to IM Applications manager Supervises IM Junior, Senior and Expert Business Analyst Supervises on projects external Analysts and Consultants (ACN, Delaware, other)   Education & experience Masters degree in Commercial Engineering, Applied Economic Sciences or Information Technology > 10 years experience in delivering application-based business change Of which 3+ years of experience in Project Management, Business Governance & Leadership Proficient in business applications of the Barry Callebaut group (SAP, SalesForce.com, Google, ….) For the specific function, experience with implementation of Order-to-Cash and Go-to-market processes   Languages Fluent English is a must Our strength comes from the passion and expertise of our people. As we strive to create an environment in which our people can continue to learn and develop their skills on an ongoing basis, it is our goal to encourage entrepreneurship and creativity. Apply for one of our interesting positions today and start a great career in the world of cocoa and chocolate.
Barry Callebaut Lebbeke-Wieze (BEWI), VOV, BE, 9280
Feb 04, 2019
Barry Callebaut is the heart and engine of the cocoa and chocolate industry. We are looking for Junior Business Analyst OTC in Belgium (BE) for Lebbeke-Wieze (BEWI). Our broad range of products and services span all aspects from cocoa sourcing to fine chocolate products, which are loved by people of all ages worldwide. We are passionate about our business and work hard every day to ensure that there is enough chocolate in the world. Nothing is more important to our success than the combined expertise of our 8,500 Barry Callebaut employees around the world. Our international focus in the fascinating world of cocoa-growing and chocolate are the colorful backdrop for our many functions across a wide range of disciplines. In addition to sharing a passion for chocolate, Barry Callebaut employees live our other corporate values every day - customer focus, entrepreneurship, integrity and team spirit. We are committed to making sure that they have the right skills, know-how and deep understanding of our customers and their needs. Engaging and developing our employees is the key to our success. Because our business focus is so broad, the scope of career opportunities within Barry Callebaut can cover many functional areas.   Summary We are looking for young potentials to start in a rewarding business analyst position within the Information Management department of Barry Callebaut.    As a Junior Business Analyst you will work on  challenging projects , related to different business process and applications. You will work  in team  under the guidance of senior business analysts, experts and experienced project managers. All projects will be situated in the “ Order-To-Cash ” field, meaning the process that covers the capturing of the customer order, picking and delivery and the invoicing towards the customer. More specifically you will be working on different functionalities within our corporate SAP application.    Within each project life cycle, you will be involved in all its different phases going from a detailed design analysis, building and configuration, testing, training and go-live support.  For this, you will work together with our business departments, such as Supply Chain and Customer Care, to fully understand their user requirements and support them in the best way as possible.  In other words, you will have a beautiful switch between more  technical  configuration tasks within SAP and  organizational  tasks to align with different stakeholders to give user support and training.   Starting as a Junior Business Analyst you will have plenty of opportunities to grow further within the Information Management department of Barry Callebaut. We are happy to share possible career paths with you later on.    Your profile Master Degree in Commercial Engineering, Information Technology or similar 2-4 years relevant work experience, preferably in SAP Strong analytical and communication skills Enjoy working in team Full professional proficiency in English And most importantly: passion for chocolate! Our strength comes from the passion and expertise of our people. As we strive to create an environment in which our people can continue to learn and develop their skills on an ongoing basis, it is our goal to encourage entrepreneurship and creativity. Apply for one of our interesting positions today and start a great career in the world of cocoa and chocolate.
Barry Callebaut Lebbeke-Wieze (BEWI), VOV, BE, 9280
Feb 04, 2019
Position title Senior Accountant   Report to Financial Controller (Head of Finance Japan)   Job Description 1. Bank and Payments   Reconciliation of bank activities also ensures all activities are posted in SAP properly. Arrange for payments Preparation of funding request to Corporate Treasury based on the payment scheduled. Posting invoices for inter-company, Third party vendors, and Corporate Card report. Inter-company transaction reconciliation AFINAN side sheet for intercompany transactions.    2. Billing and Sales   Issuance of sundry invoices and posting them in SAP Release billing documents in SAP Create AR aging report    3. Asset Management   Maximo RBNI entry Fixed Asset posting to the system Depreciation    4. Others Monthly/Annual financial reporting and other reporting for APAC and JP management team Sales commission posting and update schedule Check/review goods receipts and purchase order Other tasks assigned by Financial Controller. SG&A analysis Prepare the information necessary for annual statutory audit under Financial Controller’s guidance. Prepare the information necessary for tax audit (national and local) under Financial Controller’s guidance Supervise 1 colleague and support his/her development (as a leader, not as a people manager)    Requirement 1. Experience More than 5 years’ experience in accounting (in multi nationalcompanies are preferred but not mandatory) Good command of English, both in written and spoken (mandatory) Strong analytical and problem solving skills Strong computer skills in Word, Excel. Good communication and interpersonal skills and other soft skills SAP (preferred)    2. Education and Certificate College or Bachelor degree in accounting or finance related (preferred) BOKI book keeping certificate (preferred)
Barry Callebaut Takasaki, 10, 370-1202
Feb 04, 2019
Position title Marketing Manager   Report to Sales Director, Gourmet Japan (who reports to VP Gourmet Asia-Pacific)   Job Description   Your function As the Marketing Manager for BC Japan, you are responsible for developing and implementing our brand portfolio and innovation strategy of Barry Callebaut’s Gourmet and Food Manufacturers division across the various market segments in Japan to fuel our business growth with artisans and mass retails brands. You will identify key growth drivers for the priority market segments and ensure excellence in execution at customer level of new concepts, brand activation and new launches. You are the expert in Market & Consumer Trends and are expected to unlock insights resulting in winning Concepts & Solutions.   Your responsibilities Inspired by Market Trends and Consumer Insights you Lead, Create, and Drive the marketing strategy, innovation program and activities to drive sustainable profitable growth. You own your ‘business’, know the facts & figures for each market segment and are aware of competition to make sure you plans are ahead of the game. You analyze performance of Barry Callebaut’s portfolio in Japan and create strategies for brand portfolio growth across different market segments. You are in charge of the largest segments Bakery Pastry, Confectionery and Ice Cream and work closely with our key account customers. Work with local and Regional R&D team to fuel our innovation and renovation funnel for Japan. The innovations you bring to the market will enable our customers to create new generation of chocolate experiences. Work with Sales teams to define route to market strategies for innovations and drive brilliant execution of local launches. Implement BC’s unique customer journey in Japan and develop assets to be used online and offline to build brand pull in Japan for our global brands and unique solutions. Your activities include: Market Research & Analysis, Marketing strategy, Brand and Concept development, Communication Strategy and Project Management. Lead a team of 1 Segment Manager (Horeca, Fine Pastry, Individual customers) and Digital Manager  (Digital, trade marketing, PR) You work closely with Sales, Key customers, R&D, Finance and our Chocolate Academy Team to deliver a compelling big volume of Quarter Rolling Plan by Market segment for both our Gourmet and Food manufacturers business in line with the local business unit objectives. Respoinsible for Business Plan for the year ahead to maximize the business impact and secure on Time in full delivery. You leverage the yearly “Strategy into Action” seminar to share your strategy & mobilize energy from the Sales Team to guarantee an excellence in execution. You build relationships, inspire and Co-create with strategic customers to maximize our mutual business impact. Liaise with senior executives across the organization to ensure marketing strategies and activities are aligned with the brand objectives.     Your profile Min 8 years of marketing experience in food industry Passion for crafting exceptional consumer experiences Experience in translating consumer and market understanding into powerful concepts Experience in leading innovation projects Strong analytical skills and business acumen Experience in digital communication Master Degree in Marketing, Food Science or similar (Preferred) Excellent language skills: Fluent in Japanese - Proficiency in English required You are a team player with excellent communication skills
Barry Callebaut Tokyo, Shinagawa-ku, 13, 141-0032
Feb 04, 2019
POSITION TITLE: Transportation Analyst - Bulk   REPORTING TO: Transportation Manager   LOCATION: Chicago, IL   SCOPE AND RESPONSIBILITIES:   Job Summary: The Bulk Transportation Analyst is responsible for the daily optimization, analysis, and coordination of bulk liquid and dry shipments from all plants and suppliers in North America.   Essential Functions: Interpret information related to each shipment; gather additional information as needed. Determine optimal equipment for each shipment relating to cost minimization and service requirements. Execute shipment tendering process. Negotiate spot prices with service providers. Monitor daily each shipment concerning required pickup and delivery date/time. Identify and resolve exceptions as they arise. Proactively communicate information to other departments and customers as needed. Support Transportation Team administrative functions as needed. Support Solid Outbound/Inbound Transportation activities as needed. Be the primary operational contact and TMS support for the Bulk Liquid plants and service providers. Analyze weekly/monthly metrics resulting in proactive corrective actions to improve team KPI’s. Create and participate in annual continuous improvement projects related to Bulk Transport activities.   JOB QUALIFICATIONS:   Education: Bachelor’s Degree in Operations or Business-related field   Work Experience: 2-5 years of experience in transportation and distribution   Additional Requirements: Proven ability to: Multitask and prioritize in a fast-paced environment Process information for making judgments on incomplete & ambiguous information. Overcome obstacles and deliver results Excellent ability in the following areas: Communication (oral and written), interpersonal, analytical, and organizational skills Proficient in Microsoft Office Suite Flexibility to work extra hours including every fifth weekend as necessitated by business conditions Ability to travel as required (estimated 0-5%) Possess a valid passport or have the ability to obtain one   We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Barry Callebaut Chicago, IL, 60654
Feb 04, 2019
POSITION TITLE: Senior Customer Service Representative   REPORTING TO: Customer Service Team Lead   LOCATION: Chicago, IL   SCOPE AND RESPONSIBILITIES:   Job Summary: We are currently accepting applications for this full-time position to work in our fast-paced office and assist us with a variety of responsibilities. The successful candidate will have experience in managing high volume B2B business and be capable of handling all order related activities, including order entry, order status, inventory availability, pricing compliance, the accuracy of order delivery deadlines and complaint resolution. This position provides an opportunity to have a daily impact on our business and will regularly interface with our customers, the Sales team and Supply chain organization.  The candidate must have a willingness to work through difficult situations and circumstances while keeping and portraying a professional disposition at all times.   Essential Functions: Enter a high volume of incoming orders into the SAP system accurately and promptly Follow orders through the system from the time of order entry through invoicing Manage and determine the appropriate method of order entry and shipment for accuracy and customer satisfaction Provide accurate and timely communication, including written correspondence, telephone, and electronic exchange to all customers (internal and external) Negotiate with Planning and Distribution for product availability and, if necessary, expedite shipments and coordinate back orders Collaborate with Pricing to obtain quotes upon customer requests. Validate customer pricing and alert Pricing of any necessary contract modifications Takes responsibility for errors and initiates actions to prevent reoccurrence Establish and maintain productive working relationships with customers, co-packers, and all internal departments Investigate customer complaints regarding services, billings, and issues, resulting in the appropriate resolution and corrective action for both the external customer and Barry Callebaut Utilize all available data sources to implement the most efficient and cost-effective logistical process for delivery of product to external customers Handle more complex customer situations involving multi-site problem resolution and escalations. Identify customer needs quickly and take appropriate action to ensure those needs are met. Perform necessary research and work cross-functionally to escalate and resolve problems Assist with training by delivering prepared lesson topics and supporting team members on the floor. Guide new staff and answer questions of less experienced staff regarding established procedures and guidelines Support projects required for servicing customers and Barry Callebaut business Provide feedback to management on ways to increase efficiencies and the effectiveness of maintaining customer needs Troubleshoot and solve EDI errors in SAP Develop into a power user for the Customer Service function   JOB QUALIFICATIONS:   Education: College degree strongly preferred   Work Experience: At least 5 years of experience in a Customer Service role Manufacturing industry experience preferred At least 3 years of SAP experience preferred   Additional Requirements: Strong, written, oral, and interpersonal skills Ability to troubleshoot and rapidly shift multiple priorities in a fast-paced environment Independent thinker that is also a team player and works toward a collective goal Exceptional Customer focus and ability to build relationships   We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Barry Callebaut Chicago, IL, 60654
Feb 04, 2019
Job Summary: The Safety Manager oversees and drives the adaptation and implementation of policies and programs to improve the facility’s safety performance. Partnering with the Corporate EHS Manager, he or she will ensure compliance with current and future regulations and standards. This person is responsible for the industrial health and safety management within the Dunmore manufacturing facility.   Essential Functions : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.    • Participate in the implementation of health and safety strategies, programs, tools, and procedures in compliance with national and local standards and regulations. • Revamp plant Safety Committee, review committee audits and findings, and implement recommendations, as applicable. • Analyze safety components and programs to ensure compliance with corporate policies; • Prioritizes and defines training programs to make sure all employees are trained according to needs of the company and by law. • Verifies and analyzes the progression of hazard identification in health, safety, and environment by inspections and audits at the site.  Propose solutions when expert support is required. • Responsible for the visibility, awareness, training, and advisory duties related to EHS activities.  • Participate and administer the required programs and procedures in the implementation of risk assessments and management and training tools required for such activities. • Defines KPIs and communicates company performance indicators related to his/her responsibilities. • Will be working side-by-side with Operations, Human Resources, and management to lead and ensure the successful completion of all programs and audits. • Responsible for oversight of workers’ compensation function • Design action plans for continuous improvements in KPI measures; • Understand and remain current with OSHA and other governmental regulations; • Design, implement, and oversee communication involving the safety committee, safety alerts, safety postings and boards that support safety and health awareness of the preventions of injuries for all employees. • Performs other duties as assigned   JOB QUALIFICATIONS:   Education: · Bachelor’s Degree in Engineering, Management, Occupational Health and Safety, or Environmental Sciences   Work Experience: · At least 5 years of relevant work experience · Experience managing sustainable development projects and familiarity with life cycle assessment · Knowledge of the Continuous Improvement process · Knowledgeable in MS Office Suite · Professional Health and Safety Accreditation preferred · Entrepreneurship, autonomy, and team spirit
Barry Callebaut Dunmore, PA, 18512
Feb 04, 2019
        We are looking for an exceptional Master Data Support Analyst who understands the power of data to join us and contribute to the success of our team!   YOUR FUNCTION   The function of the Master Data Support Analyst contains 50% operational activities - MD administrator activities and 50% non – operational activities.  MD Support Analyst is responsible for correct and efficient data management, recurring internal reports, internal data uploads, mass change requests, updating approved work instruction, data consistency checks, application testing and operational activities (as MD administrator function). S(he) cooperates with both - Master Data Analysts and Master Data Administrators. You will report directly to SSC Master Data Team Lead.   YOUR PROFILE   You have a Master Degree in Economics/Business or a Science related field You have good analytical and communication skills Preferable experience in Master Data environment: more than 1 year Knowledge of systems such as SalesForce, SAP, good knowledge of Excel Language skills: English   OUR OFFER   You will work in a challenging,  fast-growing international environment with a professional, pragmatic and positive approach towards the business You will receive a lot of opportunities for personal growth and development You will extend knowledge in many business areas of BC Our strength comes from the passion and expertise of our people. As we strive to create an environment in which our people can continue to learn and develop their skills on an ongoing basis, it is our goal to encourage entrepreneurship and creativity. Apply for one of our interesting positions today and start a great career in the world of cocoa and chocolate.      
Barry Callebaut Port Klang, 10, Poland, 9280
Feb 04, 2019
Risk Management is the systematic identification, anticipation, assessment, measurement and management of events and contingencies in order to preserve and enhance the value of the enterprise. The Risk Manager will be responsible for acquiring all information related to commodity risk exposures and will assist in ensuring that trading activities are in accordance with internal Risk Management policies. The Risk Manager will also act as a finance business partner to the Trading and Sourcing team.   Perform cocoa market risk management through monitoring of positions and preparation of risk reporting packages for Region Americas Cocoa and Chocolate business units  Calculate the fair valuation of cocoa contracts designated as derivatives  Monitor the daily trading activities, contract management, and other related sales and pricing activities  Calculate, analyze, and communicate trading profits on cocoa raw materials to Trading and Sourcing team  Prepare the cocoa trading budgets and forecasts of the Chocolate and Sourcing business units  Act as a business partner to the Cocoa Sourcing team on finance related topics  Participate in special projects related to risk management and process improvement  Prepare daily sales reports for hedging purposes  Calculate VaR and other risk management metrics  Assist in the insurance claims process (Cargo, Property, Business Interruption, Workers Comp, etc.) and educate business stakeholders on the claims process   Bachelor’s or advanced degree in Finance, Economics, Business, Statistics or quantitative field  6-10 years of experience in Finance, Risk Management, Accounting, or Actuarial Sciences  Experience in commodities, commodity processing, or food manufacturing a plus  Highly analytical with a propensity for logical thinking  Good academic or working knowledge of derivatives like Futures and Forwards  Attention to detail and organized  Proficient in Microsoft Excel, knowledge of SAP a plus  Excellent interpersonal and communication skills and demonstrated ability to work effectively in team environment  Highly motivated self-starter and willing to question existing procedures, processes and strategies
Barry Callebaut Chicago, IL, 60654
Feb 04, 2019
  Role Profile: Global R&D Technology Solutions Manager - Innovation (Global R&D) The Role: Reporting to the Global R&D Head of Technology Solutions, the role of Global R&D Technology Solutions Manager is focussed on identifying and developing enabling ingredient, material and processing technologies that can directly and indirectly drive product innovation at Barry Callebaut.   Key Responsibilities: The role is intended to take the lead in proactively identifying and developing new technologies to enable and drive product innovation. The candidate has a focus on Science & Technology and leads the development, testing and validation of scientific & technical hypotheses to deliver against identified needs, opportunities and benefit areas. The incumbent owns a project from the experimental set up to pilot scale testing, and documents in a thorough manner the technical aspects of the development. The development work complies with internal quality rules and external legislation such as health, safety and environmental requirements. The responsibilities will encompass managing all due diligence for the programme, including Intellectual Property and Regulatory/Legal. The position will involve working with multiple external and internal stakeholders, including customers – including collaborations with external partners. The Candidate: Some prior experience is sought (3+ years), ideally gained within a commercial/business environment (food or non-food) in Technology, Ingredient or Material processing Holds a Master in Science Degree or is qualified in an engineering discipline Is passionate about Science and Technology Is a highly organised individual, possessing strong organisational, interpersonal and communication skills and a high level of attention to detail Has strong stakeholder and project management skills and has the ability to multi-task Has the ability to work across a matrix organisation, as such a proven team player is sought Speaks English, good knowledge of Spanish is a plus.   Key Interfaces: Global R&D – Technology Solutions, Product Solutions, Open Innovation and Product Superiority; Corporate Process Development; Marketing; OSCO Location: The role is based in Wieze, Belgium. European and international business travel will be required.
Barry Callebaut Lebbeke-Wieze, VOV, 9280
Feb 04, 2019
About the role   The corporate human resources team manages the global HR agenda, including the technology, processes and data required to carry out all our people operations. We are looking for a data analyst to join our fast growing and dynamic team of specialists in our center of expertise in Lodz. This role focuses on providing support in data management and data governance projects, ensuring information is adequate and fit for purpose, facilitating the access to people data and improving the accuracy of HR KPIs. In addition, this role is responsible to oversee the HR ticketing and regular system audits. Key responsibilities include   Work with Global HR process owners to define and analyze problems in data consistency in our global HR information systems (SuccessFactors) and align the most suitable solutions Collaborate with the technical team on data requirements, managing/coordinating mass uploads incl. data quality check and validation Manage data updates required to run People processes in collaboration with Regional and Local HR Teams Provide support to end users by answering request, tickets or escalations regarding HR data Create end user training guides to improve best-practice use and adoption of data management Analyze and report on the ongoing support ticket queue Helping to set-up interfaces and data / information flows across systems and to 3rd party suppliers Support global data quality reporting Support the regular systems audits (eg. to review access rights)   About you   Bachelor degree Good command of English for work (written and verbal) Expert in excel Experience in SuccessFactors Employee Central is a plus 1 - 2 years experience in a similar position
Barry Callebaut
Feb 04, 2019
Summary: We take complaints seriously at Barry Callebaut. Each complaint is an opportunity to gain loyalty from our customers. Dissatisfied customers whose problem is fixed become even more loyal. A complaint is a gift since it shows what is important to our customers and provides us valid input on improvement areas. As complaint investigator you will gather all the elements that caused the dissatisfaction of our customer. You will look for the root cause and agree on corrective actions with the departments involved. Based on the facts you will propose clear feedback and initiate compensation. You operate out of our shared service centre in Lodz (PL) and support our European Customer Care teams in their local language.  You are eager to learn and want to understand all our commercial processes. You don’t take things for granted and demonstrate a strong desire to improve. You can explain complex matters in simple words. Above all you are customer focussed and service oriented. You don’t see complaints as annoyances but as a constructive signal to further improve service.  You are part of a newly created international team of complaint investigators and report to the complaint investigation manager.   Responsibilities: Complaint investigation Gather, validate and understand all elements necessary to investigate complaint Identify preliminary root cause and responsible department Delegate root cause analysis to preliminary responsible department Follow up timely feedback from responsible department Perform detailed root cause analyses for customer care related complaints Based on feedback from responsible department, formulate response to customers Monitor timely feedback to customer Align content customer feedback with customer care agent and sales Reverse logistics Initiate goods return process Agree pick up date with logistics department Follow up inspection of goods as of return to the warehouse Follow up timely answers and pickup Inform customer care agent on status return Financial corrections/compensation Initiate credit and debit notes in line with conclusions of complaint investigation Initiate credit notes following accommodation request Initiate debit notes for waiting times, sample request, miscellaneous invoicing requests, … Monitor the e-invoicing process Complaint follow up Follow up if the customer feels his complaint is being addressed Continuous improvement Follow up continuous improvement initiatives to prevent reoccurrence of complaints Participation in Process Improvement Projects    Requirements: Bachelor or master degree in business or languages Excellent language skills (C1 level) of at least two of the following languages (Polish, English, French, Dutch, Italian, Spanish, German) 2 to 3 year business experience in international commercial environment is advantage but not a must Knowledge of SAP R3 Customer focussed, Service oriented, Able to follow correct administration, Analytical, problem solver, Eager to learn, Consistent; able to follow flow and procedures Excellent written communication skills ability to clearly define a problem, propose corrective actions and take in to account commercial sensitivity of the customer Ability to understand complex structures and organizational set up Ability to challenge things, does not take things for granted Extravert, reaches out to others to understand and solve problems Willing to occasionally travel within Europe Capable to work in matrix organisation
Barry Callebaut
Feb 04, 2019
Global Cocoa Learning Manager - Temporary 12 months           Barry Callebaut recently introduced a comprehensive Learning Platform for our employees all around the world. In this context our Global Cocoa business unit is building up its Learning Program which will enable employees across the organization to acquire technical competencies specific to the cocoa business.   We are looking for a Global Cocoa Learning Manager who will be responsible driving this exciting learning journey. The position is limited to a 12 months period after which the need of further resourcing will be assessed. Full time or part time (minimum 60%) are possible.   Tasks and responsibilities include: Assessment of learning needs across the whole organization for topics specific to Global Cocoa Creation of learning strategy for taking into account needs of the different stakeholders Collaboration with content owners and subject matter experts in the development and implementation of training interventions Management of catalog and activity creation, enrollment and attendance processes for complex and time-sensitive Learning & Development courses. Ensure quality standards for learning content adhered to as per L&D rules of engagement Tracking implementation of training Evaluation of take-up and benefit of training for corrective measure Contribution to the community of practice   Qualifications required Bachelor’s degree in Business administration or similar Several years of Project Management experience in an international environment Proven track record of design, development, and implementation of learning strategies Tech-savvy, familiar with media and/or training tools Fluent in English, any additional language is an advantage Very organized and structured Excellent communication skills Team player Experience working in complex organizations Understanding of supply chain                               
Barry Callebaut Zurich (CHWP), ZH, CH, 8005
Feb 04, 2019
Barry Callebaut is the heart and engine of the cocoa and chocolate industry. We are looking for [[Cocoa Beans Buyer]] in [[Cameroon]] for [[Douala]]. Our broad range of products and services span all aspects from cocoa sourcing to fine chocolate products, which are loved by people of all ages worldwide. We are passionate about our business and work hard every day to ensure that there is enough chocolate in the world. Nothing is more important to our success than the combined expertise of  more than 9000  Barry Callebaut employees  around the world. Our international focus in the fascinating world of cocoa-growing and chocolate are the colorful backdrop for our many functions across a wide range of disciplines. In addition to sharing a passion for chocolate, Barry Callebaut employees live our other corporate values every day - customer focus, entrepreneurship, integrity and team spirit. We are committed to making sure that they have the right skills, know-how and deep understanding of our customers and their needs. Engaging and developing our employees is the key to our success. Because our business focus is so broad, the scope of career opportunities within Barry Callebaut can cover many functional areas.   Objectives To ensure the cocoa sourcing of the company   Main tasks To circulate and negotiate purchase prices to the suppliers and the management of contracts To manage and track pre-financing and supplier records To Manage suppliers' daily concerns To create and maintain an information network (competition and production) To ensure bush tours (prospecting and debt collection) To be in charge of the commercial animation and the management of a client portfolio To prepare and communicate the weekly activity report   Qualifications required Education : 2-years diploma in Commercial or Marketing   Experience (type) 3-years professional experience in cocoa activity/business.   Knowledge or specific business understanding Good knowledge of the field; Good negotiation skills; Good integrity and ethics; Computer literacy (Word, Excel); B driver's license with a driving experience; Mobility around different regions. Our strength comes from the passion and expertise of our people. As we strive to create an environment in which our people can continue to learn and develop their skills on an ongoing basis, it is our goal to encourage entrepreneurship and creativity. Apply for one of our interesting positions today and start a great career in the world of cocoa and chocolate.
Barry Callebaut Douala (CMDO), LT, CM, 570
Jan 24, 2019
Summary   Import&Export Specialist is responsible for following up all Import Export Processes including documentation, regulation follow up, transport scheduling, broker relations, Bonded warehouse operations to ensure that all Import / Export materials to be ready on time in full at desired location under the guidance of the Logistics and Planning Manager.   Accountabilities   Applying and developing Import/Export procedures. Following up and developing Import / Export logistics flows. Ensure contract  availability in SAP with purchasing team. Clearly communicate schedules to interested parties. Coordinate with the warehouse and planners Import Export documentation preperation and follow up. Import Export regulation follow up Broker relations Import Export transport organizaiton Import Export transport cost optimization Purchase Order openning (PO) in SAP / Bounded warehouse Goods Receipt (GR) / External warehouse Goods Receipt GR follow up / Invoice follow up and cost allocation for: Imported Cocoa Semi finish products, Cocoa raw materials, non cocoa raw materials and Packaging Materials. Customer Care and Transport organization for Import Cocoa customers (semi finish goods)   Qualifications   Bachelor Degree in Management Science, Trade, Logistics, Supply chain or similar Experienced in Import Export Operations, Logistics, Supply Chain or similar preferably in Food Industry 5+ years of work experience Knowledgable in MS Office Applications and SAP Strong analytical mindset and good communication skills English: Advanced level
Barry Callebaut Eskisehir, 26, 26010
Jan 24, 2019
The Barry Callebaut Group is the world’s leading manufacturer of high-quality chocolate and cocoa. We are the heart and engine of the cocoa and chocolate industry. We serve the entire food industry. As a partner of choice, we offer tailored solutions from the cocoa sourcing to the finest chocolate products. Our focus is on two key client groups: global and local food manufacturers and artisans. By employing a differentiated strategy for them, we contribute to their success. That’s why our customers appreciate Barry Callebaut as a strong and innovative partner. We are passionate about our business and work hard every day to ensure that there is enough chocolate in the world. Everything the Barry Callebaut Group does has deep and strong roots in the company's five core values - customer focus, passion, entrepreneurship, team spirit and integrity. These are visible in every part of our chain of activity -  from the sourcing of raw materials to the fulfillment of our responsibility towards all our stakeholders.     Finance Business Partner, EMEA, Specialties and Decorations EMEA Specialties & Decorations (S&D) is the fast growing business unit at Barry Callebaut, focusing on high value-added portfolio. It is an enabler to create additional value with all the BtoB customers, focusing on new business creation to grow the customer‘s business thanks to added value solutions and products, making the best use of Specialties & Decorations food technology. The Specialties & Decorations portfolio is produced by various production sites in 6 countries (Italy, Spain, Switzerland, NL, Belgium, Sweden) with recent acquisitions and a strategy for more in the near future.   The Finance Business Partner controls and optimizes the utilization of Finance resources in order to ensure that the organization's short- and long-term business objectives are achieved. The role is both operational and strategic. The Finance Business partner reports to the VP, S&D EMEA and he is part of the EMEA S&D Management Team.   As the main Finance interface of the business, she / he supports and advises the EMEA Specialties & Decorations management team in operational decision-making processes within the assigned strategic business framework. She/ he proactively provides insights on business opportunities and risks as well as the respective financial impact to management and the Finance Business Partnering Director. This role supports business initiatives aimed at improving operational and financial performance.   Specialties & Decorations (S&D) being the fast growing business, the Finance Business Partner also identifies and implements growth opportunities within the business scope, aiming at long-term value from the portfolio, customers, and other relationships. She / he provides insight to and advises management on achieving the business’ strategic targets as well as maximizing value, performing a range of analytics to build and evaluate business cases. She / he proactively develops and drives initiatives to enhance financial performance. She /he readily interacts with various counterparts throughout the organization, manages teams on a project basis, and promotes cross-functional teamwork to engage the requisite resources. She / he supports and monitors growth opportunities, both in the development as well as execution phases. She / he acts as sparring partner to Finance and management, providing advice as well as guidance on complex activities and critical issues.   QUALIFICATIONS Education: Bachelor’s / Master’s in Finance, Business Administration, Economics or similar  English business proficiency (written and spoken) Experience minimum 5 years in finance Experience in a multinational company, preferably in B2B / food industries Nothing is more important to our success than the combined expertise of more than 11000 Barry Callebaut employees around the world. Our international focus in the fascinating world of cocoa-growing and chocolate are the colorful backdrop for our many functions across a wide range of disciplines. Do you want to know more about why it is so interesting to work for Barry Callebaut ?  Go to and explore our Corporate Website   https://www.barry-callebaut.com
Barry Callebaut Lebbeke-Wieze (BEWI), BE, 9280